Last week, The Ministry of Health in Mexico sent out a safer at home order that included a detailed list of essential and non-essential activities and businesses. Dorner Asia has received approval to operate with minimal personnel and we are manufacturing conveyors, including prioritizing orders related to COVID-19. On Friday, April 10th, the Malaysian Government extended the Nationwide Movement Control Order (MCO) through April 28th. Sales, technical customer service, and accounting are working remotely and fully operational. Based on the critical industries served by Dorner, we remain open operating as an “essential business”.
Germany has extended their measures in the machine building business through May 4 th. The Governor of Wisconsin has extended the “Safer at Home” order through May 26th. Dorner Asia has approval to operate with minimal personnel and we are manufacturing conveyors, including prioritizing orders related to COVID-19. The Malaysian Government extended the Nationwide Movement Control Order (MCO) through May 12th. Office personnel continue to work remotely to support all sales, technical customer services, and accounting requests.
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Manufacturing has resumed full production. If you have questions about a specific order, please contact your Client Services Representative. Please note: D-Tools quotes will not automatically include the surcharge. As a result, FlexMove Conveyor orders placed with Dorner US and Dorner Latin America will be subject to a temporary 1.5% surcharge.
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Update īased on the reduction of both air freight and sea freight capacity in Asia, we are seeing increased transportation expenses with FlexMove components. Extended lead times will be communicated on your purchase order or please reach out to customer service to confirm a lead time on a specific order. Daily Updatesĭue to the combination of current high volumes and pandemic related issues facing our workforce and that of our suppliers, we unfortunately need to temporarily lengthen our lead times for standard product. We are eager to help accommodate these unusual circumstances, but cannot be responsible for expenses incurred for returned shipments. If you are unsure of delivery availability please contact us to discuss options. Note: If you, or your customer(s), have recently placed an order, but are no longer open due to a local or state “stay-at-home” order, please contact us immediately to change delivery instructions and avoid additional fees. Manufacturing employees are onsite, and production is operational.Īs of May 12th, manufacturing is back to full operation.
Operating with a minimum office staff onsite, all remaining office personnel are working remotely and available to support all sales, technical customer service, and accounting requests. Manufacturing employees are onsite, and production is operational. Operating as an “essential business”, non-essential office personnel are working remotely and available to support all sales, technical customer service, and accounting requests. We value our partnership and appreciate your flexibility during these unusual and trying times. We will take all steps possible to protect the support and service Dorner provides to you, our customer, while we make sure that the health and well-being of our employees and their families are taken care of. However, understanding your need for a reliable and predictable flow of product from Dorner, we have taken preventative steps to minimize the potential impact of parts or capacity shortages as well as creating an early warning system for orders that will be adversely affected by the current state of emergency.
During this time, our overriding concern is for the health and safety of our employees and visitors. Our thoughts go out to all who have been or will be affected by the outbreak.ĬOVID-19 has created an incredibly fluid situation resulting in the potential disruption of our operations including the flow of incoming raw materials and parts as it impacts our suppliers as well as to our internal production capacity as it may impact our customers and our employees. The impact of the pandemic is unprecedented. Dorner’s Sales, Support, Supply Chain Management and Production Capacity During the COVID-19 Pandemic
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